Baja Motorsports
Reviews and Complaints
www.bajamotorsports.net
Anonymous
Morton, Illinois
BAJA MOTORSPORTS CUSTOMER SERV *** ON PARTS
HAVE A ssr200 **** and they cant seem to get parts or find them get the run around when we call them and from tractor supply if you sell the bike you need to sell parts or aftermarket parts baja *** we bought this bike in 2006 and it is a good bike but they cant get parts for it for some reason to me they are just lazy and draggin there feet until they get your money then all is good as with most of these typs of companys all we wanted was a stinking gas tank and gas cap and a shifter lever for this bike but no when you call them id rather the service rep just say i am retarded and cannot help you but they pay me to sit here and ansewer this phone so *** on you baja i will fabricate my own parts and never buy from you again thanks hope you go out of business soon
Loss:
$60
4 comments
Anonymous
Fayetteville, North Carolina
No parts for baja motorsport products
My grandson has a baja motorsport doodlebug 30 and the gas cable broke within 4 weeks of riding this brand new bike. I have been trying for 2 months to get a cable from them. this bike has been in the shop at thier reps for all this time. summer is over and this child has not been able to ride i've spoken to 3 company reps and gotten 3 different stories. next big complaint goes to sears who sold the bike.it seems to me that any company acting in good faith would take care of these complaints. i,m really pissed. we had considered buying a bike for my grandaughter but that ain't happening.we've had great success with razor brand products. we have 2 electric scooters we bought 3 years ago, no problems and they have been ridden constantly. and razor stand behind their products. we also have a little razor dune buggy (go cart) electric that is great.
3 comments
Anonymous
Goldthwaite, Texas
Baja is a peace of ***
I bought a baja go cart it has been in the shop almost all the time i got it running for my son the last time so far and he rode it for a week and now it won't start you can hear the starter spinning but it wont turn over they are a peace of *** but it will be fixed again hopefully i hate them but it keeps my son ocupied for a while until it breaks i wish it always worked i get tired of fixing it well this is another comment about a bad company
1 comment
Anonymous
Muskogee, Oklahoma
Baja motorsports parts
do not buy baja motorsports 196ccthe carburetors are junk and u buy anew one its just like the junk u took off no adjustment on the float no adjustment on the gass that just not rite uve got to have some kind of adjustment junkie carburetors flood all the time i wouldnt wast my hard erned money on there junky products this pro ducy is a 2009 model minni bike with 196 cc motor other yhan the carb troubles i doesnt have enough power and the centrifgal clutch doesnt last no time about a couple of months just a peice of china junk
2 comments
Anonymous
Vantage, Washington
Ripped off
We bought a Baja ATV in 2008 new. It has been in the shop since we have owned it. Last time in the shop we brought it home and drove it half hour around the house and it has something else wrong with it again. Having it almost 2 years and getting to use it a total of maybe one hour. My advise never buy a Baja anything. Why do companies like this get to rip off people at the price of the buyer? This is the worst atv I have ever seen on the the market. Don't buy.
2 comments
matt a Iou
Washington, District Of Columbia
Baja will rip you off and your kids.
I am done with Baja and pep boys. The dirt bike and go cart we bought are junk . I have attempted to call Baja and pep boys many times and now i know i am getting the runaround. Our go cart has been in the shop twice and still is slipping gears. Our dirt bike is falling apart in every way possible. The 90 day warranty is all lies. I hope to see a class action lawsuit. Please do not buy Baja or pep boys products. Where is my refund Baja? I wander what the Attorney generals office will think of this company. If you are going through this right now please take the time to file a complaint with BBB and the attorney generals office. Small claims court is also painless. P.S please post more complaints Thanks -
Loss:
$2200
8 comments
Sandy C Bfa
Charlotte, North Carolina
New bike in shop for 5 months
Bought a brand new 150cc bike for my son. Second time he is on it the gear shift breaks OFF! We get it sent in and they are willing to repair it under warranty. Well, goody-goody. The shop has had it for going on 6 months now because they can't get the parts from CHINA!!!The stinkin bike was 12 days old when it broke! They won't do anything. I can't even get to a manager. The shop is stuck also. I wish I had never made this purchase. I will NEVER buy from Baja ever again. This bike sucks!
Loss:
$1000
1 comment
Anonymous
Plainsboro, New Jersey
They Rule and they are awesome
I GOT A baja 50 atv when i was 5 and it still runs fine and now im 13 my dad got a WD 250 when i was 6 and still runs fine now and im 13 but i now ride a 200cc yamaha blaster but i only ues yamaha becuse i needed a very very simple bike that i can fix myself so baja does not suck people they are very good bikes. actully my dads bike just broke today but it lasted a long time so dont be pissed off people there is nothin wrong with these bikes.
1 comment
xXPissedoffEmoKidXx
Seattle, Washington
Baja motor sports suck!!!!
My parents got both me and my brother mini bikes from baja motor sports they both had lose bolts(axle bolts and brake bolts were really loose) on my brothers bike the fuel line wasn't even hooked up and the throttle cable was really lose on my bike the carburetor was loose and the float bowl wasn't even on all the way and once we finally got everything tightened and everything we went to go ride them and we only rode them for like 20 minutes and the oil drain plug came out on my bike because they cross threaded the bolt when they put it in and a few hours later i went 2 go ride my brothers bike and the chain came loose because they didn't put the clip thing on that holds the chain link together so yea baja motorsports suck im not going 2 buy another thing from them again
1 comment
steve t Pop
Dallas, Texas
The baja sc150 is nothing but problems
I bought a 2008 Baja sc150 scooter the one that pep boys had had a bad fuel leak could not fix so thay orderd a nother one from a nother store then got this one kept dying got no help looked at it had loose whiring the had a bad fuel leak then the hot weather it started vaperlocking then die then after that volt gauge shorted out and fuel gauge is going bad and now clock will not keep time.now i have in the oil and vary hard to start some times what els go wrong allso steering come loose allso.
2 comments
Matt A Wow
Waskom, Texas
Baja go carts suck-need much repair.
Bought black Friday 2009, gears where slipping, we called pep-boys for a refund 1 week later and it was denied. This 150cc go-cart has been in the shop twice already for this same problem, and the problem still exists. This is not good business; I own a business and I would never leave one of my customers in this situation. Other problems include the oil leaks, all of the suspension components are broken and drying up, bolts fall off constantly, and one time the whole exhaust system fell off. This go-cart was supposed to be an early Christmas present for my 3 kids, so thanks Baja.
5 comments
Anonymous
Washington, District Of Columbia
Baja Motorsports "bad business"
Hello, Although I will not state my name, I am an ex customer service representative for Baja Motorsports in which I was employed for 2 years before leaving the company due to "bad business". I can only begin to explain how cheap the parts are on the units, and that its just a matter of hours, if not days until they break or become inopperable. Atleast 85% of the parts we order are either on back order or are discontinued and we are literally told to lie and say they are in stock waiting to be shipped or will be arriving within that week, when none of that is true at all. I cant explain or stress to you enough of how horrible it was to go to work everyday having to lie to these customers just because Baja Motorsports is running a bad business. The concern for safety from baja motorsports is virtually Invincible simply because they just dont care. The warranty on these units are a "limited" 90 day warranty in which almost nothing is covered. Working for Baja motorsports was really the worst company I have ever worked for and i was amazed as to how many parts were poorly constructed that baja knew about and did nothing to fix it. My management litterally laughed at the people calling to get valid warranty coverage simply because they didbnt care about their consumers. Baja Motorsports is the biggest mistake anyone could possibly make, and is the worst investment at that as well, and I fell sorry for anyone thinking about purchasing anything from this company. My e-mail address is sprite0411@***.com if you have any questions at all regarding a purchase or about this company, please feel free to contact me. I am only giving out my info because I was the one taking the calls for this company and know the frusterations a lot of you have. I also have direct lines to customer service that will cut the wait times for people ordering parts down to seconds. I feel as if I was the only representative who actaully cared about our customers and went the extra mile to get their orders shipped out immediatley. well this is all I have to say. Please e-mail me with your response. thank you!
137 comments
lckc
New Orleans, Louisiana
Wrong doings
Baja sent us to their repair shop first thing repair shop had bikes for 3 months then we go to get them they were not fix proper my 12 yr. old son had to put new pull starts on both the bikes and rust all over bikes where they were kept outside and got rusty carb.. damage and when talked and sent pics of bikes BAJA said they are not going to nonthing about it.. sorry was all they said I willnever buy baja products again and hope you read this and rethink your purchase of a baja products signed pissed off consumer
Loss:
$599
1 comment
Veatrice Fpg
Plano, Texas
Baja Motorsports-Pep Boys Sold 2 defective ATV's
Pep Boys sold me 2 defective WD90 ATV's. They had to assemble 4 ATV's and put the best 2 out of 4 in the back of my truck. They knew something was wrong from the very beginning and they still sold them to me. The prep-tech said it's just that they are new but they'll stop sounding like this after a little bit of use. Both bikes have not been used by us at all and they are both leaking gas and oil. One won't start without cables and the other one just keeps backfiring and making a popping sound.They wont take them back. Baja wants me to take them to the shop. This is so unfair. Noone wants to buy an item and then take it to a shop for repairs before they even get to use it. They should take it back and give me my money back. If it needs repairs before I get to use it that means they are selling me a broken item.
2 comments
Jo Our
Cleveland, Ohio
Baja Motorsports Dune 150 is Dangerous and poorly built
I bought a Baja Motorsports Dune 150 go kart. Within a few months of riding in in the lawn reverse stopped working. A few months later my kids were riding it and both rear shocks broke. This caused A frame suspension to collapse and sever the gas valve. It was a miracle it did not catch fire as gas spewed all over the engine. Two new shocks were bought and put on the rear. A few months later the front left shock broke. When I went to get VIN number to order these shocks I found the frame and swingarm cracked in 3 places!!! keep in mind this gokart is rode in the YARD! Almost $300 in shocks, no reverse, broken and cracked frame and now need a $75 battery for a gokart that has approximately 10 miles on it!!!!! I called Baja Motorsports before posting this and let them know everything that has happened and that I'm about to post this. There response: "It's out of warranty and you shouldn't let anyone under 16 ride it". WARNING- NEVER PURCHASE A BAJA MOTORSPORTS PRODUCT. YOU WILL REGRET IT!
21 comments
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We carry most Baja Motorsports parts in stock... feel free to give us a call (915) 820-****
Baja just shut down there call cebter in phx so no warranty or tech ? hmmmmm
Loved my scooter....for 4 months, when my charger went out. Paid for a new one in July 2010.
On back order STILL til July... but they expect another back order. So do I!!! They say it was never paid for either & tried to collect the money AGAIN!!
Shoot yourself in the head before you go Baja...it will give you the same headache! Husband paid 200 more for another brand & I await riding while he cruises :cry
If you need parts for your SSR200, we carry most parts in stock. Give us a call 915-820-****.